Security And Certification

Security And Certification


Last Updated September 21, 2017

About Hips

HIPS AB is a financial technical service provider, to enable consumers to make online purchases. The activities of the company follow local laws, regulations and industry practice. Hips AB's principal place of business is registered at Strandgatan 1, 302 46 Halmstad (Sweden), registered in the Swedish companies register under the registration number 559114-1873.

HIPS Betalservice AB is a provider of financial services (factoring services), to enable consumers to pay after delivery. In the EU/EES, HIPS Betalservice AB is registered as a financial institution firm by Sweden's financial supervisory authority under number 559114-1873 by the Swedish Financial Supervisory Authority (www.fi.se), Box 7821, 10397 Stockholm, Sweden.

Hips AB and HIPS Betalservice AB's principal place of business is registered at Strandgatan 1, 302 46 Halmstad (Sweden), collectively called "Hips".

Our Role

Hips Checkout is a technical platform of storing your Payment Credentials, but it doesn’t change anything else about your relationship with the Merchant you’re paying or your bank or credit card company. You are ultimately responsible for the purchases you make using Hips Checkout. Also, the Merchant is the one responsible for providing you the goods or services that you purchase using Hips Checkout, not Hips. Hips will use our reasonable efforts to keep your Payment Credentials secure. Hips may buy any debt from you to the Merchant (factoring), in that case you will be notified and must fulfill you payment toward Hips and not the Merchant.

HIPS has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we make use of best-in-class security tools and practices to maintain a high level of security at HIPS. The PCI audit occurs annually.

HIPS act as a financial technical service provider, which support the provision of payment services to banks and authorized payment institutions. Some of HIPS services includes a e-commerce platform ("Checkout"), for such services HIPS act as a commercial agent authorised via an agreement to conclude the sale on behalf of the payee.

Security at HIPS

Security is one of the biggest considerations in everything we do. If you have any questions after reading this, or encounter any issues, please let us know.

All card numbers are encrypted on disk with AES-256. Decryption keys are stored on separate machines. None of HIPS’s internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist. HIPS’s infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn’t share any credentials with HIPS’s primary services (API, website, etc.).

Vulnerability disclosure and reward program

Our security team rapidly investigates all reported security issues. If you believe you’ve discovered a bug in HIPS’s security, please get in touch with HIPS Security Incident Response Team at sirt@hips.com (optionally encrypted using our public PGP key). We will respond as quickly as possible to your report. We request that you not publicly disclose the issue until it has been addressed by HIPS.

We understand the hard work that goes into security research. To show our appreciation for researchers who help us keep our users safe, we operate a reward program for responsibly disclosed vulnerabilities. HIPS rewards the confidential disclosure of any design or implementation issue that could be used to compromise the confidentiality or integrity of our users’ data (such as by bypassing our login process, injecting code into another user’s session, or instigating action on another user’s behalf).

A reward of $500 USD may be provided for the disclosure of qualifying bugs. At our discretion, we may increase the reward amount based on the creativity or severity of the bugs. If you report a vulnerability that does not qualify under the above criteria, we may still provide a reward of $100 USD if your report causes us to take specific action to improve HIPS’s security.

As with most security reward programs, we ask that you use common sense when looking for security bugs. Vulnerabilities must be disclosed to us privately with reasonable time to respond, and avoid compromise of other users and accounts, or loss of funds that are not your own. We do not reward denial of service, spam, or social engineering vulnerabilities. Although HIPS itself and all services offered by HIPS are eligible, vulnerabilities in third-party applications that use HIPS are not.

As with most security reward programs, there are some restrictions:

Questions?

We're always happy to help with code or other questions you might have! Search our site for more information or send us an email (support@hips.com)!



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